Heather L. Landry
501 Strawberry Hill
Evansville, IN 47711
Home (812) 602-5869             Cell (812) 306-1441
email: sandpaperdaisy@gmail.com

OBJECTIVE

I desire a position that utilizes my design and customer service skills and offers me the chance to truly help customers and represent the company well in a variety of situations.

JOB SKILLS

Photoshop Creative Suite
WACOM tablet
Illustrator
Paint Tool SAI
Manga Studio
WordPress/HTML/CSS

Customer Service
Multi-line phone/PBX
Receptionist/Clerical
Cashier
Event Organization
Microsoft Office Suite

EDUCATION

UNIVERSITY OF SOUTHERN INDIANA (Evansville, Indiana)
BA, Honors Degree in Studio Art, 3.9 GPA (4.0 scale)
HARLAXTON COLLEGE (Grantham, Lincolnshire, UK) Spring 2002, 4.0 GPA

EMPLOYMENT HISTORY

August 2011-Present, FREELANCE ARTIST (Evansville, Indiana):
As a freelancer I have created advertisements, murals, web assets and product art for a variety of clients, including Tin Man Brewery and Threaded Canvas, and numerous private commissions. In addition, I have participated in over 90 art events and acted as an event organizer and artist in residence, built and maintained my own professional website since 2005, created and sold multiple comics, and sold my art globally through a variety of outlets.

February 2005-August 2011, CASINO AZTAR (Evansville, Indiana):
As a Guest Services Representative (switchboard) in a constantly evolving work environment, my duties involved a very high degree of customer service as well as an intimate knowledge of computer programs and job procedures. When the company began utilizing mystery shoppers I received a score of 100%.

August 2004-February 2005, BUEHLER’S BUY-LOW (Newburgh, Indiana):
I worked as the closing cashier and ran the closing register while assisting with other duties such as maintaining the store and preparing inventory for the next day.

Additional Experience:

October 2007-January 2008, AT&T WIRELESS (Evansville, Indiana):
Customer Service Specialist, BEUC. I helped customers with billing, service plan, and technical questions, learning and utilizing a wide array of internal programs to explore problems, monitor outages and offer different options for conflict resolution.

October 2001-November 2007, THE NICK NACKERY (Evansville, Indiana)
Beginning as a seasonal employee for several years, I later became full-time and ran the store when the managers were absent. The job required good office skills as well as extensive contact and empathy with customers. It was also a cashier position.

BUSINESS REFERENCES

Stephanie Osborne (fellow artist, show partner)
(812) 430-8559
(Known 15 years)

Melissa Erwin (fellow artist, art group supervisor)
(812) 270-0731
(Known 3 years)

Christy Jochum (fellow artist)
(812) 431-6216
(Known 3 years)

Suzy Blesch (Nick Nackery Owner, former employer)
(812) 423-6425
(Known 14 years)

Brian K. Pease (former AT&T co-worker)
812-477-3420
(Known 27 years)

Kevin Yellig (R.C.A. Patent Lawyer, former Hobbytown USA employer)
(812) 422-3847
(Known 27 years)